Legal

Return & Refund Policy

Shop with confidence. We offer a hassle-free return and exchange process to ensure your complete satisfaction.

Return Window

30 Days

Refund Time

5–10 Business Days

Exchanges

Available

Support

Mon–Fri ET

Last updated: July 2026

01

Return Eligibility

We accept returns within 30 days of delivery. To be eligible for a return, items must be:

  • In original, unused condition
  • In original packaging with all accessories included
  • Accompanied by proof of purchase (order number or receipt)
02

How to Request a Return

To initiate a return, contact our support team:

  • Email: contact@sellentory.shop
  • Include your order number and reason for return
  • Our team will provide return instructions within 1 business day
03

Refunds

Once we receive and inspect your returned item, approved refunds are processed to your original payment method within 5–10 business days.

Shipping costs for returns may apply depending on the reason for return. Defective or incorrect items will be covered by us.

04

Exchanges

If you'd like to exchange an item for a different product, contact our support team at contact@sellentory.shop. We'll help arrange the exchange based on product availability.

Questions about this policy?

Email us at contact@sellentory.shop or call +1 (585) 282-6789.